FAQ
Frequently Asked Questions
This FAQ page answers the most common questions about our diagnostic, coding, retrofit, and vehicle scanning services for cars and trucks. It explains what we do, how diagnostics work, and what you can expect from a professional vehicle check—so you know exactly where you stand before any repairs or decisions are made.
What is vehicle diagnostics?
Vehicle diagnostics is the process of reading and analyzing the electronic control units (ECUs) in your vehicle. These systems monitor engine performance, emissions, safety, comfort, and many other functions. A diagnostic scan reveals fault codes and system data that help identify issues accurately—before parts are replaced unnecessarily.
Do you work on both cars and trucks?
Yes. We provide professional diagnostics for passenger cars, vans, and trucks. This includes passenger vehicles as well as light and heavy commercial vehicles, depending on the brand and system.
What problems can diagnostics identify?
Diagnostics can detect a wide range of issues, including:
- Engine and emission faults
- Warning lights (engine, ABS, airbag, AdBlue, DPF, etc.)
- Transmission and drivetrain issues
- Electrical and sensor problems
- Comfort and safety system faults
Both existing problems and early warning signs can be identified.
Can you diagnose a vehicle without warning lights?
Yes. Many faults do not immediately trigger a warning light. A full system scan can reveal stored, intermittent, or pending faults that are not yet visible on the dashboard.
What is coding and why is it needed?
Coding allows software settings within the vehicle to be adjusted or restored. This can include enabling or disabling features, adapting new components, or correcting incorrect configurations—without replacing hardware.
Do you offer coding for trucks as well?
Yes. Truck coding is available for supported systems, such as control unit adaptations, feature activation, and configuration adjustments—always within manufacturer-safe limits.
What is a retrofit?
A retrofit is the professional installation and software integration of features that were not originally enabled from the factory. This can include comfort, safety, or functionality upgrades, provided the vehicle hardware supports it.
What is included in a vehicle status report?
A status report includes:
- A complete system scan
- Detected fault codes and system health
- Clear explanations of findings
- Potential concerns or recommendations
This gives you a transparent overview of your vehicle’s condition.
Do you repair vehicles?
No. We focus on diagnostics, coding, retrofits, and analysis. This ensures unbiased advice and accurate fault identification before any repairs are carried out.
How long does a diagnostic session take?
Most diagnostic sessions take 30 to 60 minutes, depending on the vehicle, systems involved, and the complexity of the issue.
Is diagnostics useful before buying a vehicle?
Absolutely. A diagnostic check can reveal hidden faults, stored errors, or system issues that are not visible during a test drive—especially important for used cars and trucks.
Will diagnostics clear fault codes?
Fault codes can be cleared if appropriate, but only after analysis. Clearing codes without understanding the root cause can hide real problems, so we always explain the situation first.
Do you work with all vehicle brands?
We support many major European brands for cars and trucks. Availability depends on vehicle model, year, and installed systems. If unsure, feel free to contact us in advance.
Why choose professional diagnostics instead of a cheap scanner?
Professional diagnostics provide:
- Deeper system access
- Brand-specific fault interpretation
- Live data and advanced functions
- Accurate explanations—not just fault numbers
This prevents unnecessary repairs and saves time and money.